These are some frequently asked questions from around the country. If you cannot find the answer to a question either here or in our FAQ's section, or if you have any concerns regarding an order, please call us at 1-800-494-9144. Our representatives are available Monday through Friday, from 8 AM to 7 PM ET and Saturday, from 10 AM to 2 pm ET. We are more than happy to help you in any way we can.
We are required to collect and remit sales tax in the following states. Remittance of any other state’s taxes is the responsibility of the purchaser.
As you may know, certain states have recently begun to impose excise taxes on tobacco products sold by online retailers. Pipes and Cigars collects excise taxes on your purchases as required by law. Please note that such tobacco excise taxes are in addition to applicable sales or use taxes, if any.
Effective October 1, 2019, the State of Maryland will be imposing an Excise Tax on all tobacco products sold by online retailers to Maryland customers. See Maryland House Bill 1301. Please note that this excise tax is in addition to the Maryland sales/use tax already imposed on tobacco products sold to Maryland customers.
The Maryland Excise Tax rate will differ depending on the type of tobacco product sold:
- Premium cigars will be taxed at 15% of the wholesale price.
- Pipe tobacco will be taxed at 30% of the wholesale price.
For more details on the Maryland Excise Tax, review the law here.
Effective January 1, 2022, the State of Michigan is imposing an excise tax on all cigars sold to Michigan customers. Cigars are taxed at 32% of the wholesale price, with a maximum excise tax of fifty cents ($.50) per cigar. Additionally, there will be an excise tax on all "Other Tobacco Products" (including pipe tobacco) sold to Michigan customers. Pipe Tobacco is taxed at 32% of the wholesale price. For more details on the Michigan excise tax, please review here.
Effective October 16, 2019, the State of Ohio will be imposing an Excise Tax on all tobacco products delivered to Ohio customers. See Ohio Code 5743.62 Please note that this excise tax is in addition to the Ohio use tax already imposed on tobacco products delivered to Ohio customers.
The Ohio Excise Tax rate will differ depending on the type of tobacco product purchased:
- Most premium cigars (and all pipe tobacco) will be taxed at 17% of the wholesale price, with a maximum of fifty-three cents ($.53) per premium cigar.
- Most little cigars with a filter or tip will be taxed at 37% of the wholesale price.
For more details on the Ohio Excise Tax, review the law here.
The Commonwealth of Pennsylvania imposes an Excise Tax on “small cigars” shipped to customers based in Pennsylvania. Specifically, small cigars weighing 4lb per 1000 or less, not in carton packs, and not containing 20 to 25 sticks per pack will be taxed at $0.13 per cigar.
Please note, we cannot ship to Pennsylvania customers any small cigars weighing 4lb per 1000 or less packed in cartons that contain 20 to 25 sticks per pack.
All Pennsylvania-based retailers are required to pay an excise tax on loose or pipe tobacco at the rate of 55 cents ($0.55) per ounce, with a minimum excise tax per package of 66 cents ($0.66). Rather than pass the entire tax on to our customers, we have decided to charge only 30 cents ($0.30) per ounce. As a courtesy to our customers, Pipes and Cigars will pay the remaining 25 cents ($0.25) per ounce excise tax imposed by Pennsylvania.
Effective January 1, 2022, the State of South Dakota is imposing an excise tax of 32% of the wholesale price on all cigars shipped to customers in South Dakota. SD continues to prohibit the shipping of all other tobacco products.
For more details on the South Dakota excise tax, please review here.
|Shipping Preference||Delivery Time||Price|
1 First Class shipping can be selected for shipments that weigh no more than 15 oz (including packaging).
2 Thrifty Shipping will be shipped via UPS and then delivered via USPS. This service is a slower method than our Economy Shipping method.
3 Economy Shipping will be delivered via UPS, USPS, or Surepost, which is a combination of both. Economy Free Shipping (when available) utilizes the same services as Economy Shipping. Shipping address must be able to receive deliveries from both UPS and USPS.
4 Small Cigar shipping will be delivered via UPS Economy. Delivery address must be able to receive packages from USPS.
5 USPS Priority Mail is not a guaranteed service and can take up to five business days for delivery.
Note: Shipping to states where adult signature is required by government regulation may be subject to additional fees.
|First Class1||2-6 Business Days||$5.99|
|Thrifty2||8-12 Business Days||$7.99|
|Economy3||2-6 Business Days||$8.99|
|Basic Shipping4||4-8 Business Days||$8.99|
|UPS Ground||1-5 Business Days||$10.99|
|USPS Priority Mail5||2-3 Business Days||$11.99|
|3 Business Day||$12.99|
|2 Business Day||$16.99|
|HI/AK 2 Business Day||$22.99|
|Next Business Day||$28.99|
|HI/AK Next Business Day||$34.99|
Please note – certain items would exclude you from selecting some of the methods above, please refer to items that have 'shipping constraints' for more details.
Please consult the ‘Estimated Delivery’ date in the cart for the most accurate information based on the shipping method you select. In-Stock orders received by 2PM EST will ship the same day.
As fellow pipe and cigar enthusiasts ourselves, we understand the importance of getting you the pipes, tobacco, cigars, and accessories that you have come to love. As you know some of these products are made internationally and we occasionally encounter delays and out of stocks when a manufacturer has material or production concerns. In these cases, we make available the ability to ‘Backorder’ a product that is not currently in stock but expected to return to stock. If you are interested in placing a tentative order for one of these products while we await receipt from the manufacturer, we would be pleased to accept a backorder. Please note that we will never charge your credit card while you await fulfillment of a backorder. In the event we are unable to ship the backordered product, we will contact you and you will have the option to cancel the backorder or replace it with an alternative item.
Shipments to PO Boxes, APO/FPO addresses, and US Territories will arrive via USPS and may incur additional delivery times. Expedited shipping options are not available.
Expedited delivery options to Alaska and Hawaii are available for an additional charge.
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.
Due to Connecticut State Regulations, Pipes and Cigars does not ship the following products to Connecticut addresses:
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:
Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.
Due to Maine State Regulations, Pipes and Cigars does not ship the following products to Maine addresses:
Due to Maryland State Regulations, Pipes and Cigars does not ship the following products to Maryland addresses:
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
Due to Montana State Regulations, Pipes and Cigars does not ship the following products to Montana addresses:
Pipes and Cigars does not ship products to Utah.
Due to Vermont State Regulations, Pipes and Cigars does not ship the following products to Vermont addresses:
Due to Washington State regulations, Pipes and Cigars cannot ship little cigars or loose tobacco to Washington residents.
These items will ship via ground/freight services and may incur additional delivery times. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items. Driver will deliver to the shipping address, but is not required to assist in moving the oversized item into the building, or with setup/unpacking.
You can check shipment status by using the My Account link found on each page. Orders ship from our warehouse located in Bethlehem, PA.
Free shipping is available for all orders over $99. Be aware that qualifying orders will ship via economy shipping (may ship via UPS, USPS, or Surepost, which is a combination of both).