Important Information

• Pipes and Cigars does not sell products to anyone under the age of 21.
• Due to FAA regulations, some lighters must be shipped via ground parcel services. Express shipping is not available.
• Click here to view our shipping policies and time-in-transit schedules.
• To redeem web order promotions or web order freebie use the promo code at checkout and prior to completing/submitting your order. Web promotional or free items cannot be added/shipped after your order is completed/submitted.

Pipes and Cigars Promise

Satisfaction is Guaranteed! Our exceptional selection, friendly customer service, and super low everyday prices have kept our customers happy and loyal for years. We strive daily to provide all the pipes, pipe tobacco, cigars, and accessories that you want, easily accessible in a streamlined, simple to use and highly navigable site. If you should happen to experience any problems or if you have general questions, please contact Customer Service and we will happily assist you.

Your Privacy is Sacred: We hold our customers, and the information they share with us, in the strictest confidence. Maintaining your privacy is absolutely crucial. That is why we will not sell, share, or rent your information to others in any ways different from those disclosed in our Privacy Policy.

We Take Security Seriously: We protect the security of your information during transmission by using Transport Layer Security (TLS) software, which encrypts any information that you input. This industry standard encrypts all of your information, including your credit card numbers, so nothing can be read as the information is exchanged via the internet. This is just one good example of how we provide peace of mind from start to finish.